Privacy Policy

Guelph Mold Removal Pros ("we", "us", "our") operates the website moldremovalguelph.ca. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect information you voluntarily provide through our contact form:

• Full name
• Phone number
• Email address
• Description of your mold problem
• Your consent record (checkbox timestamp)

We also collect standard web server logs (IP address, browser type, pages visited) for security and performance purposes. We do not use tracking cookies beyond those required for basic site function.

How We Use Your Information

• To respond to your inquiry about mold removal services
• To provide you with a quote or assessment
• To communicate with you about your service request

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Third Parties

Our website is hosted on Vercel (servers located in the United States). Contact form submissions are transmitted via Resend (US-based email delivery service) to our internal email inbox. By submitting the contact form, you consent to this data being processed in the United States.

Spam protection is provided by Cloudflare Turnstile, which may process your IP address to verify you are human.

Data Retention

We retain contact form submissions for up to 24 months. You may request deletion of your personal information at any time by contacting us at info@moldremovalguelph.ca.

Your Rights (PIPEDA)

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate personal information
• Request deletion of your personal information
• Withdraw consent for processing (this may limit our ability to assist you)

To exercise these rights, contact us at info@moldremovalguelph.ca.

Contact

For privacy-related questions or concerns, contact us at info@moldremovalguelph.ca.